Frequently Asked Questions
Everything you need to know about our luxury timepieces and accessories.
What is the standard shipping time for international orders?
International orders typically arrive within 7 to 14 business days, depending on your location and local customs processing times.
Do your watches come with a manufacturer warranty?
Yes, all our timepieces are covered by a 24-month limited warranty that protects against manufacturing defects and mechanical failures.
What is your return policy for fashion accessories?
We offer a 30-day return window for all unused items in their original packaging. Please ensure all protective films and tags remain intact.
How can I track my order once it has been dispatched?
Once your order is shipped, you will receive an email containing a unique tracking number and a link to our carrier's tracking portal.
Are the leather straps used in your collections ethically sourced?
Absolutely. We partner only with certified tanneries that adhere to strict environmental standards and ethical sourcing practices for all our leather goods.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and select regional digital wallets for a secure checkout experience.